Water and Wastewater

Springwater's Municipal Water and Wastewater Systems are regulated by by-law which establishes water and wastewater rates within the Township of Springwater.

February 2019 - Water & Wastewater Brochure

Operational Plan
Read the Multi-Facility Operational Plan for the Township of Springwater drinking water systems. This plan has been developed with Ontario Clean Water Agency's operating practices in mind and utilizing OWCA personnel to implement it. 

Water Meter Replacement Program
The Township of Springwater is undertaking a water meter replacement program to update the Township’s water meters and meter reading technologies. The new system will improve the efficiency of the meter reading process through the installation of new radio frequency meters. When the installation process is complete, the need for Township staff to enter homes/businesses and properties to obtain meter reads will be minimized. Learn more about the Water Meter Replacement Program.

Residential Water Customers

Residential water meters are read three times per year, around May 1st, August 1st and November 1st. There is no reading in February due to difficulties accessing the meters in the winter months. The Township of Springwater has contracted the services of WAMCO Waterworks and Municipal Products to conduct residential water meter reads.

Commercial and Multi-Residential Customers
Water meters for commercial properties and apartment buildings are read monthly by Township staff. Bills are issued based on actual use during the previous month.

Water and Wastewater Payments
Water and/or wastewater accounts are payable on or before the due date. Should payment not be received by the due date on the bill, a 1.25% late charge, per month, will apply. Failure to pay your bill may result in water being disconnected by the Township.

Electronic Payments
Please be advised our water and/or wastewater account numbers are an 8 digit format. If you pay your water and/or wastewater bill by electronic banking, please check your account number and make sure you are using all 8 digits with no decimals. This will ensure proper credit of your water and/or wastewater account.

Pre-authorized Payment Plans
Residential customers have the option of registering for a pre-authorized payment plan for water and/or wastewater.