If you have incurred costs or damages for which you believe the Township of Springwater may be responsible, follow the process outlined below to consider your claim. In some cases, you are required to place the Township of Springwater on notice within 10 days of the accident.
According to the Municipal Act, the Township must receive notification in writing.
We suggest that in cases of damage, you contact your insurance company or broker. If the insurer believes the Township of Springwater is responsible, they may seek compensation on your behalf, as stipulated in your insurance policy.
|Filing a Claim|
Complete the Claim/Incident Reporting Form.
Your claim will be acknowledged upon receipt, and if warranted, an investigation will commence. You may be contacted by staff or the Township of Springwater’s insurance adjuster for clarification or further information.
All claims are subject to the same investigation process. Please note that the timeline to carry out an investigation varies.
The municipality does not provide compensation for your costs unless you provide evidence that the Township of Springwater committed a negligent act or omission, which resulted in the injury or damage.
Like most Canadian municipalities, the Township only compensates when it is legally liable for the damage sustained. This approach reduces the costs for the taxpaying public, who ultimately bear the expense of these claims.
The claims process does not mean the Township of Springwater is accepting liability for your claim, nor does it waive any legal rights that the Township of Springwater may rely on in matters such as these.